Skip to main content
Back to home

Terms of Service

Last updated: 4 April 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the website at https://thoren.co.uk (the “Website”) and any services provided by Thoren (“we”, “our”, or “us”). By accessing or using our Website and services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Website or services.

2. Services

Thoren is a United Kingdom-based IT consulting company specialising in:

  • Custom artificial intelligence solutions
  • Business process automation
  • AI strategy consulting
  • Data integration and custom modelling
  • Ongoing system support and optimisation

The specific scope, deliverables, and terms of engagement for consulting services are defined in separate agreements between Thoren and each client.

3. User Accounts and Bookings

When using our booking system to schedule appointments:

  • You agree to provide accurate, current, and complete information.
  • You are responsible for attending scheduled appointments or providing reasonable notice of cancellation.
  • We reserve the right to cancel or reschedule appointments with reasonable notice.
  • Booking confirmations will be sent to the email address you provide.

4. Acceptable Use

When using our Website and services, you agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws.
  • Attempt to gain unauthorised access to our systems, networks, or data.
  • Interfere with or disrupt the Website or servers connected to it.
  • Transmit any malicious code, viruses, or harmful content.
  • Use automated systems (bots, scrapers) to access the Website without permission.
  • Provide false or misleading information.
  • Impersonate any person or entity.

5. Intellectual Property

All content on this Website, including text, graphics, logos, icons, images, software, and the compilation thereof, is the property of Thoren or its content providers and is protected by United Kingdom and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our Website without prior written consent, except as follows:

  • Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use.

6. User Content

When you submit content through our forms, booking system, or AI demo:

  • You retain ownership of any content you submit.
  • You grant us a non-exclusive, royalty-free licence to use, process, and store your content solely for the purpose of providing our services.
  • You are responsible for ensuring you have the right to share any content you provide.
  • You must not submit content that is unlawful, defamatory, or infringes on third-party rights.

7. Disclaimer of Warranties

Our Website and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose.
  • Warranties that the Website will be uninterrupted, secure, or error-free.
  • Warranties regarding the accuracy or reliability of any content or AI-generated analysis.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Thoren shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages.
  • Any loss of profits, revenue, data, or business opportunity.
  • Any damages arising from your use of or inability to use our Website or services.
  • Any damages arising from reliance on AI-generated analysis or recommendations.

Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or one hundred pounds sterling (£100), whichever is greater.

Nothing in these Terms shall affect your statutory rights as a consumer under applicable UK law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Thoren and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the Website or services.
  • Your violation of these Terms.
  • Your violation of any third-party rights.
  • Any content you provide through our services.

10. Termination

We reserve the right to suspend or terminate your access to our Website and services at our sole discretion, without notice, for any reason, including but not limited to:

  • Breach of these Terms.
  • Conduct that we believe is harmful to other users, us, or third parties.
  • Extended periods of inactivity.

Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in this clause shall limit your right to bring proceedings in any court of competent jurisdiction.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Thoren regarding your use of the Website and services, and supersede all prior or contemporaneous understandings, agreements, or representations.

16. Contact Us

If you have questions about these Terms, please contact us at:

Thoren
Email: legal@thoren.co.uk
Website: https://thoren.co.uk